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What Does A Moderator Do?

Discussion in 'Staff & Members' started by Vault Girl, Jan 29, 2012.

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    beyondthexsea roosterteeth is love. roosterteeth is life.

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    I know this may sound really noobish, and I'm sorry. I have my first board, though, and I'm the head admin, with my right hand man as co-admin. I usually make sure everything's in order and that no one is breaking the rules, but what is a moderator? What do they do on the board?
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    Synlah Member

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    Depends on what you want the mod to do. I've only ever had global mods. Global moderators can moderator all forums and have full access to all moderator functions. However on my board we assign forums to various moderators so they're not overburdened with moderating the entire forum

    You can check with whatever host you use as to what exactly your mods can do.

    You can also decide what your moderators do. Example: you may let them check apps but not provide final approval.
    Mods also usually keep a lookout for things like godmodding, powerplaying and trouble in the cbox.

    Unless you have a lot of members and activity you may not need moderators at this point.
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    xexes Double-check your email address is correct.

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    That's the golden question, really.
    The duties of a moderator vary to the extremes from staff team to staff team. Generally, there's an "accepted" set of duties, however, your team may want something completely different out of you. I think that your best bet is to check with the staff team and see what you should be doing. I know that sounds lame - but really, I've seen mods hired who had no idea that what they were really supposed to be doing is creating location pixel icons. Sometimes mods are even hired with no real duties at all.

    Common duties:
    - archiving old threads
    - answering questions & being helpful & friendly
    - to continue posting and playing the game, a lot
    - helping to make decisions on the staff board
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    amsay I'm a hard boozing sky god

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    Well, as a mod, I clean up the board(I put old threads where they should be, that sort of thing), I advertise like a mad lady, sometimes I run these things called points contests(we're on JCink), I welcome guests and help with questions. I make sure everyone behaves, which they do. I try to mediate too, f members are having issues. And then I do all the standard membery things. Sometimes I'll do the claims when our other mod can't get to them, and I clean them up as well. Just little things that the admins don't have time for, really.
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    VirusZero Member

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    There are 2 levels of mods...
    Global and individual. The difference is that individual mods have powers in a single section (or sections that you designate) where Global mods have powers throughout the forum. Generally Global mods have more capabilities than a mod also. (For instance you may not want to give mods the power to ban, but you do for Global mods. Though this is up to you.)
    Some sites have a secondary forum in the staff room for admins and mods and a room for just admins (to separate some important facts... like plot details which mods don't need to know yet.)

    In terms of duties, mods can be highly specialised. EX- A mod that governs an advertising section only or a mod that only reviews applications. This will depend on what the board needs. (Though if it's a brand new board you likely won't need any mods for a while. You may want to see if you need a mod around the 50th member mark. )

    Though Global mods usually have the standard duties of policing the forum and making sure people aren't godmodding, harassing others and posting inappropriate stuff. (Plus whatever extra duties you may want to give them.)

    Its a way to give a member more power on a forum without handing them a key to the Admin control panel. (This doesn't mean people shouldn't be careful selecting mods... A bad mod can still ruin a forum pretty quickly.) Some people use mods as candidates for later staff once they prove themselves capable. If they need more Global mods later they might pull from existing (individual) mods. If they need more admins, they might pull from Global mods.
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    Chele Writer:odd being that transforms caffeine to books

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    I'd say the job of a moderator is to do what the admins ask of you.

    If the admins say your job is to advertise and answer questions in the chatbox, then that is your job. If they say they want you to validate applications, that is your job. If they ask you to stand on your head and sing God Save the Queen - maybe find a new staff position.

    I personally ask my mods to help with general running of the board. Linking back adverts, accepting characters (unless they are unsure and then they leave it to me,) closing topics (we don't archive ours, we just lock them) updating lists, keeping an eye on the chatbox, helping with decisions regarding the board running.

    The only thing they don't have access to is the ACP.

    But yeah, a moderator job will change from site to site. There isn't a set of duties carved in stone handed down from the RP Gods. Basically, ask your mods to help in the areas you need help.

    Every site is different. If you're worried about it, ask your mods what they would be comfortable helping with. If they don't feel comfortable approving apps because they don't know the site well enough, ask them to help with advertising and chatbox.

    Go with what feels best for you, your staff, and your site, because in the end, that is how you're going to get a great staff team, instead of stressing everyone out demanding a set list of duties.
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    The Mad Hattress The lust is all over my lips

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    Can I just say something that isn't really a 'job' persay but it's something that my Mod does for me? She keeps me sane. Hands down, 100%. With out my Super Mod ( we have a Super Mod and a Mini Mod) I don't know what I would do. She points things out to me that I might miss because I am working behind the scene on admin things. She'll come to me if there is a problem that she feels I should know about it.
    She stirs up interest on the site between the members and makes new members feel welcome to the site. So beyond the normal this is the list of what a Moderator does for an Admin, a mod is also the eyes and ears of a board when an Admin can't be them. The first wave of defense if you will.
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    Drae Member

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    Mod's don't need admin access, and I'd advise having a staff contract so if they fail to meet your site's needs/your wanted level of standards/start slaxing/don't do their jobs/go inactive, you can boot them off the staff team without them complaining. (They should also sign it).

    I agree wholeheartedly with Chele - it's whatever the admin asks of them. On my site, we're a two man team, one admin and one global moderator, but we do sometimes bring in temporary moderators (with a maximum of ten tasks each) to help us with the workload when one of us wants a break or our real lives take more of our free time for a period of time. The moderator's job is definitely to help around site - think of them as public relations and as the post checker.

    Keeping in mind that we're a two man team, and that Sizael is higher maintenance than a new board, this is what my global mod does for me:
    • Adhere to game rules and staff code of conduct.
    • Checking IC and OOC posts to ensure that game rules are being adhered to by all members and taking appropriate action.
    • Offering tips/advise to players on any subject ranging from a character applications that have yet to be approved to improving writing roleplaying posts (only when post length is unusually short).
    • Watching over the Shoutbox.
    • Tending to the Mod Queue.
    • Helping guests, players and other staff members in the Support Centre, Shoutbox, topics and sometimes over PMs.
    • Reporting bugs and errors they may encounter across the game site to Captain.
    • Attending online Live Staff Meetings & Reading the Staff Newsletter.
    • Playing assigned Major NPCs.
    • Acting as a Quest Master where time permits.
    • Taking part in threads within the Staff Warehouse, giving feedback in UPA (Update Planning Area),
    • Closing/opening topics in all areas of the game.
    • Moving topics to suitable/correct areas when posted in the wrong place.
    • Merging/splitting topics in all areas of the game when requested by those within the thread. Also merging ‘double posts’ in IC areas.
    • Bumping threads on request.
    • Trashing (NOT deleting) posts/topics that must be removed from viewing for TOS reasons and/or game rules (illegal content must be deleted and a PM sent immediately to Captain).
    • Pinning/Unpinning topics if needed/overlooked by others.
    • Changing topic descriptions for IC threads to the recognised tags if they are not, and sometimes the thread starter notes for the ‘set’ field.
    • Tending to and taking appropriate action for all reported PMs, posts, topics and player behaviour.
    • Archiving completed threads or threads that are a month stale in IC areas, also those in the Staff Warehouse.
    • Taking part in the staff advertising competition as much as able without breaking advertising rules on other sites.
    • Advertising Area Moderating duties
    • Aiding with updates (posts only, no HTML, CSS or Javascripting required).
    • Theme testing and feedback.
    • Approving/Hiding posts/topics when required.
    • Other general moderator duties as and when required or asked by Captain.
    It helps to also have a list of everyone's duties somewhere on site (either in the staff area or somewhere open if you feel members will benefit).
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    Kajouka Thunder Rumbling, Castles Crumbling

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    Depends what you need. My two provide people someone else to talk to and for me to bounce ideas off of. They approve profiles, they help with info, they are expected to drive plots and be more active than a normal member. It just depends.

    I've seen advertising mods. I've seen graphics mods. Information mods. Plotting mods.

    I would say assign them the duties you need covered.
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    Clockwork gryphon enthusiast

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    ^
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    The Flying Nun The Game

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    I find it's good to think of mods as Secretaries. They keep things neat, do what you tell them with threads etc., point things to you that might need an admin touch, but (in relation to the last point) they should have no powers over members, and while they can have the ability to consult and advise the admin, they should not make decisions in the admin's place.
    Some mods can be easily corrupted and drunk with forum-power and abuse their status - ridiculous sounding, but true. One of the main reasons people leave active and engaging forums is mod-bias.
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    Felix Interactive Literaturist

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    On my board I have a typo mod. Her main job is to look for errors in the rules, etc and fix them. She also does the face claim thread and other small things.

    On the board I play on, I am the leader of a fraction, and am mod of that fractions forum. I can move things about, edit the roll call, etc. on that board only.

    On a board I used to play on each ship had it's own mod (Firefly) and they ran the jobs and had insider information about what would/could happen and threw those things in for that group only.

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